The Forgiveness Project Privacy Policy

The Forgiveness Project is committed to protecting your privacy. We operate in accordance with the General Data Protection Regulation (GDPR) 2018 and the Freedom of Information Act 2000. The Forgiveness Project will never distribute or sell your personal data to any third party.

When you sign up to receive our newsletter we collect your name and email address. This information is only used so that we can provide you with our newsletter and will not be used for any other purposes. By signing up to our newsletter you will receive the latest news from The Forgiveness Project, information on our events, developments in our work, and fundraising appeals. We use YMLP to provide our e-mail newsletter service. The data is stored on a secure YMLP server. YMLP are not permitted to use the data for their own purposes nor to sell or distribute it on to any other individual, organisation or business under any circumstances. You can unsubscribe at any time by clicking on the 'Unsubscribe' link at the bottom of each newsletter.

When you download our education resources we collect your name, the organisation you work for (if applicable), and your email address. The data is stored securely within our website platform and on a secure internal database.

We collect this data to:

  • request feedback regarding our education resources.
  • provide and improve our service to you.
  • provide updates and news relating to our education resources and other aspects of our work that relates to our Education Programme.

When you donate to The Forgiveness Project through our website we collect your name, address, email address and payment details. This is stored securely on our website platform except for the transaction data from your donation which is held securely via our payment providers – Stripe and GoCardless. We also record your preferences for receiving communications from us. Please note that we will send you a ‘Thank you’ as a receipt of your donation. If you do not opt in to receive communications you will not receive any further communications from us beyond this point relating to news, activities and appeals. For internal analysis of giving tendencies to The Forgiveness Project, and for our auditing purposes we will retain an internal record of your donation.

Tracking our visitors

We use Google Analytics including Google Analytics Demographics and Interest Reporting to monitor how people use our websites and aggregates general statistics about customers, traffic patterns and related site information in an anonymous form. Any demographic reports produced using this data will be used to determine a better understanding of our website traffic and visitor needs and tailor future content and functionality.

Cookies

This website uses cookies. A cookie is a small file placed on your computer by a website. See our cookie policy.

If you are concerned about the use of cookies, we suggest you set your browser's privacy settings to 'high'. This setting will block cookies that collect personal information without your explicit consent while allowing you to fully enjoy the features of the websites. Depending on your web browser, you may also be able to block or delete specific cookies using browser tools or settings.

Please note:

Your data may also be available to our website provider Raising IT to enable us and them to carry out analysis and research on demographics, interests and behaviour to help us gain a better understanding of our users and supporters, enabling us to improve our services. This may include connecting data we receive from you on the website to data available from other sources.

Your personally identifiable data will only be used where it is necessary for the analysis required, and where your interests for privacy are *not* deemed to outweigh their legitimate interests in developing new services for us

In the case of this activity the following will apply:

  1. Your data will be made available to our website provider
  2. The data that may be available to them include any of the data we collect as described in this privacy policy but does not include any financial details.
  3. Our website provider will not transfer your data to any other third party, or transfer your data outside of the EEA.
  4. They will store your data for a maximum of seven years.
  5. This processing does not affect your rights under the other parts of this privacy policy.

If you have any other questions about this policy please contact us at [email protected].